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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (EUR)
Remote Area Delivery 21.00 EUR or 0.45 EUR/kilo if higher
Remote Area Pickup 21.00 EUR or 0.45 EUR/kilo if higher
Dangerous Goods in Excepted Quantities 5.50 EUR
Dangerous Goods in Limited Quantities 21.00 EUR
Full Dangerous Goods 82.00 EUR
Dry Ice (UN1845) 11.00 EUR
Lithium Batteries Section II (PI966, PI969) 5.50 EUR
Lithium Batteries Section II (PI967, PI970) 5.50 EUR
Lithium Batteries Section I, II (PI965) 82.00 EUR
Biological Substances (UN3373) No charge
GLOBAL 5.50 EUR
Over Weight Piece 41.00 EUR
Over Sized Piece 41.00 EUR
Non-Stackable Pallet 82.00 EUR
Address Correction 11.00 EUR
Elevated Risk 21.00 EUR
Restricted Destination 31.00 EUR
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (EUR)
Remote Area Delivery 11.00 EUR or 0.22 EUR/kilo if higher
Over Weight Piece 21.00 EUR
Over Sized Piece 21.00 EUR
Non-Stackable Pallet 41.00 EUR
Address Correction 5.50 EUR

Should you have any questions on surcharges please contact usContact Us.